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This totally revised second edition is a comprehensive volume presenting authoritative information on the management challenges facing today’s clinical laboratories. The book is intended for anyone involved in clinical laboratories, from students to medical, clinical laboratory scientists, pathology or laboratory medicine residents. It should also be of interest to administrators in healthcare organizations or anyone in healthcare-related businesses to gain insight into the complexities of effectively managing a clinical laboratory.
Features of Clinical Laboratory Management 2nd Edition:
- Provides thorough coverage of management topics such as managerial leadership, personnel, business planning, information management, regulatory management, reimbursement, generation of revenue, and more.
- Includes valuable administrative resources, including checklists, worksheets, forms, and online resources.
- Serves as an essential resource for all clinical laboratories, from the physician’s office to hospital clinical labs to the largest commercial reference laboratories, providing practical information in the fields of medicine and healthcare, clinical pathology, and clinical laboratory management, for practitioners, managers, and individuals training to enter these fields.
Table of Contents:
- Section I Basic Concepts and the Current Healthcare Environment
- 1 Principles of Management
- 2 Management Functions
- 3 Relevant Economic and Business Concepts
- 4 Current Challenges to Financial Stability within the Diagnostic Laboratory
- 5 The Impact of Regulatory Requirements
- 6 The Changing Practice of Medicine
- 7 The Changing Healthcare Environment
- Section II Managerial Leadership
- 8 The Foundations of Leadership
- 9 Employee Needs
- 10 Motivating through Intelligent Leadership
- 11 Successful Communication
- 12 Effective Meetings
- 13 Conflict Management
- 14 Managing Change
- Section III Personnel Management
- 15 Employee Selection
- 16 Performance Appraisals and Competency Assessment
- 17 Staffing and Scheduling
- 18 Teams, Team Process, and Team Building
- 19 Labor Relations
- 20 Workplace Drug Testing and the Clinical Laboratory
- Section IV Requirements for Effective Laboratory Management
- 21 Quality Management
- 22 International Organization for Standardization
- 23 Effective Communication in Laboratory Management
- 24 The Laboratory Information System: Making the Most of It in the Clinical Microbiology Laboratory
- 25 Management of Point-of-Care Testing
- 26 Principles of Preanalytic and Postanalytic Test Management
- 27 Selection and Implementation of New Equipment and Procedures
- 28 Laboratory Safety
- 29 Emergency Management
- Section V Financial Management
- 30 Financial Management: Setting the Stage
- 31 Strategic Planning
- 32 Human Resources at the Local Level: An Important Component of Financial Management
- 33 Costs, Budgeting, and Financial Decision Making
- 34 Financial Decision Making: Putting the Pieces Together
- Section VI Generation of Revenue
- 35 Correct Coding of Billable Services in the Clinical Laboratory
- 36 Approaches to Billing Laboratory Services
- 37 Charges and Fees for Laboratory Services
- Section VII Profitability, Contribution, and Reimbursement
- 38 Rules and Regulations in Reimbursement
- 39 Reimbursement Compliance
- Section VIII Outside Marketing and Expansion
- 41 Outreach Considerations and Overall Goals
- 42 Outreach Implementation Requirements: A Case Study
- 43 Finance and Decision Making in Outreach
- 44 Outreach: Obstacles to Hospital Outreach and Enhancing Customer Satisfaction
- Section IX Clinical Trials and Evidence-Based Laboratory Medicine
- 45 The Current State of the U.S. Food and Drug Administration Process and Regulations for Diagnostic
- 46 The Clinical Trial Laboratory: Research Compliance for Clinical Research Microbiologists
- 47 Clinical and Evidence-Based Research in the Clinical Laboratory
- Section X Defining and Measuring Standards for Success
- 48 Benchmarking and Performance Monitoring for the Clinical Laboratory
- 49 Test Utilization and Clinical Relevance
- 50 Benchmarking and Performance Monitoring: What Is Appropriate for Your Laboratory?
- Section XI The Future of Clinical Laboratories
- 51 The Future of Pathology and Laboratory Medicine: Political, Social, Economic, and Regulatory Impacts
- 52 The Future of the Clinical Scientist Workforce
- 53 Electronic Health Records and Their Implications and Opportunities for Laboratories
- 54 Current Trends in Instrumentation and Technology: Outlook for the Future
- 55 The Future Practice of Laboratory Medicine
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